Data Protection Policy
At sabelle, we respect your privacy and are committed to protecting your personal data in accordance with the Swiss Federal Act on Data Protection (FADP). This Data Protection Policy explains how we collect, use, and protect the personal information you provide when you shop on our online store.
By using our website and making purchases, you agree to the collection and use of your data in accordance with this policy.
1. Collection of Personal Data
When you make a purchase through our online shop, we collect certain personal data necessary for processing your order. This may include:
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Name and contact details (email, phone number)
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Shipping address (to deliver your order)
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Payment information (credit card details, Twint, etc.) for processing your transaction
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Order details (products you have purchased)
We do not require you to create an account to make a purchase, but we collect the necessary information to fulfill your order and communicate with you.
2. Use of Personal Data
We use your personal data for the following purposes:
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To process your orders, including shipping, invoicing, and payment.
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To send order confirmations, shipping updates, and customer service communications.
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To handle payment and prevent fraud.
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To comply with legal obligations, such as accounting or tax regulations.
We will not use your personal data for any other purposes without your consent.
3. Data Retention
We will retain your personal data for as long as necessary to process your order and fulfill any legal obligations (e.g., for accounting or tax purposes). After this period, your data will be securely deleted or anonymized.
4. Data Security
We take appropriate technical and organizational measures to safeguard your personal data. This includes the use of encryption for payment transactions and secure storage methods for your personal and order information. We work with trusted payment providers to ensure the security of your credit card or payment details.
5. Sharing Your Data
We do not sell, rent, or share your personal data with third parties except in the following cases:
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Payment providers: We share payment information with trusted providers (e.g., credit card processors, Twint) only to complete your transaction securely.
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Shipping providers: We share shipping details with delivery companies to ensure your order is delivered correctly.
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Legal obligations: We may share data when required by law or to protect our legal rights.
6. Your Rights
Under Swiss data protection laws, you have the following rights:
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Right to access: You can request a copy of the personal data we hold about you.
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Right to rectification: You can ask us to correct any inaccuracies in your personal data.
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Right to erasure: You can request that we delete your personal data, subject to certain legal requirements.
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Right to object: You can object to the processing of your personal data for direct marketing purposes.
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Right to restrict processing: You can request restrictions on how we process your personal data in certain circumstances.
To exercise these rights, please contact us using the contact details below.
7. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to improve your shopping experience and provide personalized content. These technologies help us analyze website traffic and enhance the functionality of the site. You can control cookies through your browser settings.
8. Contact Us
If you have any questions or concerns regarding our Data Protection Policy or wish to exercise your rights, please contact us: info@sabelle.ch